Terms and Conditions

  1. For airport transportation services, a waiting time of 15 minutes will be allowed free of charge. After said 15 minutes, an additional fee will be charged for each additional 15 minutes.
  2. We do not take any responsibility for termination or delay during winter due to any unforeseen situation like road blockages.
  3. Our company does not take responsibility for any possession left behind in the automobile.
  4. We are not liable for any mechanical breakdown during transportation services and will only take responsibility for the lost time due to the inconvenient situation.
  5. The client must assume complete financial liability for damage caused to the vehicle for the duration of the rental. The client must be responsible for any damage caused to the vehicle, either by them or by their guest or other parties present during the rented duration of the client. A sanitation fee of $250.00 will be charged under such circumstances.
  6. Smoking or consumption of tobacco is not allowed within the vehicle.
  7. The vehicles are not allowed to carry more passengers than they are permitted to. Therefore, if a vehicle is designated to carry a certain number of passengers, that capacity must not be exceeded.
  8. For domestic airport pick up, clients are permitted 40 minutes to pick up luggage and meet the driver and for international flights, this duration is one hour. Contact us in case of passenger requires more than 60 minutes for international flights or 40 minutes for domestic flights to pick up luggage, then they must inform and update us regarding the situation while booking the reservation for the vehicle. However, after the completion of 40/60 minutes, a reservation will be considered a no-show in case no information has been delivered regarding the same.
  9. Clients should be available to be contacted easily upon arrival. We are not responsible in case we are unable to contact the client.
  10. Make sure all information regarding the time of the flight and your contact details are accurate when provided to us and in case they are faulty or incorrect we do not take responsibility for that.
  11. In case of delay of flight after departure, our company tracks the progression of the flight of the client. We also determine the arrival of delayed flights through live tracking of the flight. If there are delays or in case you have missed the flight, let us know immediately to reschedule the reservation. If any such information reaches us too late, then the reservation is considered a no show and the full amount is charged.
  12. Our company does not take any responsibility for the termination of trips due to unsafe weather or road conditions, inconvenient weather conditions any mechanical breakdown.

Damage to Vehicle Policy

  1. Gum, beverage, or wine spillage- a minimum amount of $50.00
  2. Vomiting – a minimum amount of $250.00
  3. Breakage of glasses used for drinking– a minimum amount of $20.00
  4. Breakage or damage to electronic equipment and light – a minimum amount of $250.00

Cancellation Policy

  1. Cancellations must be made at least 2 hours prior to the designated time of reservation. 
  2. In case any cancellation is made within less than 2 hours, then the full amount will be charged.